why it doesn’t work and what is happening

Written by Jason Miller

why it doesn't work and what is happening

As of 9am on October 20, the online version of Canva stopped working. Cannot enter the site. You can’t see the old works. The app appears to be completely frozen. Canva uses the AWS service, Amazon Web Services: at the moment it seems that many apps that rely on this provider are down.

Canva down started at 9:00 todayOctober 20. The problems began together with those of many services, from Perplexity at Zoompassing by Roblox And Epic Games Store. Judging by the indications, it seems that the downs affect all apps that use Amazon Web Services. Malfunctions are reported worldwide. Here we leave you the article in which we update on Amazon Web Services.

Currently Amazon Web Services has not yet made any statements. Meanwhile, the Canva screen is completely up and running down. Not only is it not possible to log in but the Canva team is updating users about what’s happening. The company also published a post on X. This is the latest message:

“We are experiencing a significant increase in error rates, which is negatively impacting the functionality of Canva. Our team is actively investigating the issue and working to restore full access as quickly as possible.”

When Canva will work again

Canva’s problem is related to Amazon Web Services, the company linked to Amazon which deals with providing services Cloud Computing. In short, Amazon Web Services is primarily concerned with providing support services to other companies to manage their data flow. Most likely, when the problem will be solved AWS will also fix Canva.

AWS down today, problems with Amazon services around the world: from Alexa to Canva

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Jason Miller

I'm Jason Miller, and I've been passionate about technology and storytelling for over a decade. As a lead writer at Herald Editorials, I strive to bring clarity and creativity to complex tech topics. When I'm not writing, you'll find me exploring the latest gadgets or hiking in the great outdoors.