WhatsApp stops working for four hours: accounts “under review”

Written by Jason Miller

WhatsApp stops working for four hours: accounts "under review"

WhatsApp crashed for several hours. From the reports we have collected, it seems that the accounts involved in the downfall were unable to send photos and videos. There are also reports of a message appearing on profiles down “Account under review”.

Four hours of emptiness. For thousands of accounts. We see it in the graphs of Downdetectorthe portal where all reports on online services that stop working are collected. There is a peak starting from 9.29pm of August 3rd and lasts until 2:00 of August 4th. Before and after nothing. And of course, we can also hypothesize that after 2:00 reporting has plummeted because users began to sleep. Let’s read the comments. Many users have reported problems with photos and videos: “From this evening it is not possible to send multimedia files such as photo and video documents, nor to insert them in the state. I have reinstalled and updated the application but nothing changes”. Or again: “I can only send photos to myself”. The problem is also linked to other media, starting with stickers.

According to other reports, a message appeared on blocked accounts: “Account under review”. Specifically, the message continues: “Request date: August 3, 2026. Your account activity and device information are being reviewed to ensure they comply with our Terms of Service. We will notify you of the outcome, typically within 24 hours.” The problem, from what Fanpage.it has reconstructed, could not be solved with any of the classical methods. Several users have tried to get around it by updating the app. Some have even uninstalled and then downloaded WhatsApp again. Nothing. The notice and problems with dispatching media remained throughout the evening.

In the last few hours Meta, the company that, in addition to WhatsApp, also manages Facebook and Instagram, admitted the problems reported by users: “Sometimes we make mistakes, and if we do, we try to fix them as quickly as possible to allow users to chat again. We have already taken steps to restore the affected accounts.” The statement was reported by TechCrunch. There aren’t many details about what happened but WhatsApp is a very active app. It often publishes updates, the latest regarding its use in the car. Seen how it changes codeit is possible that in one of these transitions there were errors that led to the account blocking.

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Jason Miller

I'm Jason Miller, and I've been passionate about technology and storytelling for over a decade. As a lead writer at Herald Editorials, I strive to bring clarity and creativity to complex tech topics. When I'm not writing, you'll find me exploring the latest gadgets or hiking in the great outdoors.