Starting from 4pm today, April 20th, ChatGTP and also i AI chatbots Claude and Gemini they stopped working. Thousands of reports have been reported in Italy and around the world, although the situation seems to be more serious for the OpenAI app. The platform downdetectot.com reports a peak of nearly 4,000 user reports indicating issues with chat history and ChatGTP login. “Nothing works anymore, it doesn’t even let me log in anymore and I no longer have all the work-related conversations” writes a user. There are also those who report problems with the generation of images, as early as this morning.
There is an ongoing multiple down that is affecting the AIs of ChatGPT, Claude and Gemini, today 20 April 2026, with widespread problems throughout the world, which do not allow access or take full advantage the capabilities of these chatbots. Affected apps and web interfaces of AI services, which do not load.
At the moment no official communications were provided on the causes of the disservice. It is unclear whether this is an internal technical issue, server overload, or an outage related to external infrastructure shared across multiple platforms. What is certain is that the situation remains in flux: the reports they continue to arrive in real time and the extent of the down appears to vary from area to area. Some users report partial recovery attempts, while others continue to be unable to access services or recover their conversations.
Claude AI down: what happened to Anthropic’s Artificial Intelligence
In the absence of official updates from OpenAI, Anthropic and Google, it therefore remains difficult to establish certain times for a return to normality. In the next few hours, any communications from the companies involved will be essential to clarify the origin of the problem and provide information to users.
