THE’update to Samsung’s One UI 9 is causing some inconveniences for owners of Galaxy smartphones. According to reports reported by Android Authority, the installation of the update ends successfully, but devices remain blocked on a screen with an “Access Denied” XML error, preventing users from reaching the home screen. The crash occurs during Samsung’s proprietary post-update setup screens.
The models involved and the possible causes
The issue appears to affect a wide range of devices. Current reports confirm that the bug has struck the Galaxy S26, Galaxy S25, Galaxy S24 series and also some models of foldable smartphones.
Despite the inability to access the home screen, the devices did not go “brick”: the operating system starts regularly and user data is not compromised.
According to leaker Fahad Ali Javed, the error could stem from a recent server-side change implemented by Samsung to stem firmware leaks, although the company has not yet officially confirmed this explanation.
How to work around the error
Being a block presumably linked to communication with servers, the community quickly identified a effective workaround which consists of performing the initial setup by disabling the network connection.
To unlock the terminal, users can follow this procedure:
- Perform a forced restart of the device by holding down the “Volume Down” and “Power” keys at the same time.
- Enter Safe Mode by holding down the “Volume Down” button as soon as the Samsung logo appears on the screen.
- Turn off Wi-Fi and mobile data.
- Reboot your smartphone in normal mode again, keeping it strictly offline to overcome the error.
Alternativelysome users managed to overcome the block by physically removing the SIM and turning off your Wi-Fi router. Other reports indicate that the problem resolved itself spontaneously following a reboot after some time, which suggests that Samsung may have already intervened on the server side to correct the anomaly. For the moment, a corrective update to eliminate the problem has not yet been released.
