As of 3.30pm today, Tuesday 29 September, Spotify has stopped working. The music app doesn’t work, many users can’t log in.
Spotify it stopped working. The problems with the music app started around 3.30pm todayTuesday 29 September. There are already thousands of reports and they are all being collected Downdetector.itthe portal dedicated to the malfunctions of web services. According to reports at the moment about the 38% of users can’t open the app, according to the 24% you can’t log in and the 19% It says the server connection isn’t working. The reports seem widespread all over the world, so much so Spotify has already published from your Spotify Status account a message aimed at all its users: “We are aware of some problems, we are checking them!”. Our research shows that the app is showing various error messages, from: “It didn’t work” to “An error occurred”.
There reporting curve on Downdetector.it it still is quite high. While we are writing this article the curve has exceeded a peak of 1,500 reports of users arriving at the same time. The problem does not only concern Italy, if we analyze the data on the Downdetector.com platform, the one that collects reports globally, we see that the curve has now exceeded the 20,000 reports simultaneously. The downturn seems consistent, as can also be read from user comments: “It’s a shame that I deleted and reinstalled the app thinking that the problem was me. Now I can’t access or play the music I downloaded.” Together with down of Spotify a down of was also recorded Claudethe chatbot from Anthropic. The alarm, however, lasted only a few minutes.
After the warning posted by the account Spotify Statusalso the account Spotify Care posted a message on service situation: “We are aware of some current issues with access and are reviewing them! We will keep you updated here.” Below are dozens of comments explaining that they can’t even log in to the app. let’s clarify that the disservices they do not affect all accounts. Despite the reports, from our checks it seems that there are apps that they still work without problems.
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