thousands of reports in Italy

Around 6.30pm this afternoon, May 12th, Spotify has stopped working. Thousands of reports in Italy and in much of Europe of users who are experiencing problems with the music streaming service. The platform downdetector.com reports a peak above 3,000 user reports which indicate problems, including difficulty entering the mobile app in both the desktop and web versions, selecting songs and malfunctions in loading songs.

The downturn that is affecting Spotify today, May 12, is ongoing, with widespread problems in accessing and fully exploiting the capabilities of the service. At the moment, no official communications have been provided regarding the causes of the malfunctions. It is unclear whether this is an internal technical issue or an overload of the servers. What is certain is that the situation is occurring a few hours before the start of prime time of the Eurovision Song Contest 2026while reports continue to arrive in real time.

Some users report serious delays in listening to songs. “I have to wait 10 minutes for a song to play“. Problems reported in Italy, but also in Greece and other European countries: “Spotify not working, every song stops exactly after 8 seconds” Among the users, there are also those who found confirmation of the problem through online reports.”I thought my internet connection was having problems” and also those who have tried to reinstall the app or change device without being able to resolve.

Many are also reporting difficulties in content searchin loading and accessing the main screen of the service. There is no shortage of those who joke about the fact that the problem arrived on the day of the debut of Eurovision, when many users were preparing playlist or listening to the songs in the competition.