Why the Guarantor fined ChatGPT: the problem is always the use of personal data

Written by Jason Miller

Why the Guarantor fined ChatGPT: the problem is always the use of personal data

The Privacy Guarantor has closed the proceedings against OpenAI, the company that developed and launched ChatGPT on the market. The accusation is that of not having correctly managed users’ personal data. OpenAI was ordered to pay a $15 million fine.

The decision was published on the official portal of the Privacy Guarantor on 20 December. From a technical point of view it is a corrective and sanctioning measures which has as its recipient OpenAIthe company known for creating ChatGPT. In short, OpenAI will now have to do two things: pay a fine of 15 million euros and start one information campaign of six months on “radio, television, newspapers and the internet”.

At the origin of everything is the dispute that had blocked ChatGPT in March 2023, when the Guarantor had blocked ChatGPT in Italy for about a month. As stated in the Guarantor’s press release, in fact, ChatGPT was trained with users’ personal data without a “legal basis” for doing so being first defined. Not only that, OpenAI did not inform the authorities of a hacker attack which affected its databases.

In the field of artificial intelligence for training we mean that process through which these algorithms not only acquire new information but they also learn to follow paths that then lead them to offer correct solutions to the requests that are made.

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OpenAI’s response and the dispute over the 15 million dollars

The passage on the is interesting fine of 15 million dollars. The Guarantor claims that it is a sanction calculated “taking into account the collaborative attitude of the company”. It is therefore assumed without raising the bar too much. The figure, however, is attacked by OpenAI which in one press note he replied:

“The decision is not proportionate and we will appeal. When the Guarantor ordered us to suspend ChatGPT in Italy in 2023, we collaborated with the Authority to make it available again one month later. The fine represents approximately twenty times the turnover we generated in Italy in the same period. This approach compromises Italy’s ambitions for artificial intelligence.”

Jason Miller

I'm Jason Miller, and I've been passionate about technology and storytelling for over a decade. As a lead writer at Herald Editorials, I strive to bring clarity and creativity to complex tech topics. When I'm not writing, you'll find me exploring the latest gadgets or hiking in the great outdoors.